General terms and conditions of sale

Simply by ordering, both orally and in writing, customers accept the following sales conditions.

1. Our invoices are payable in cash upon delivery to individuals and in Milmort at the latest on the 15th calendar day after the invoice date and without discount; unless otherwise indicated in an order confirmation from us, for sales to traders.
2. Any invoice remaining unpaid on the due date entitles, by operation of law and without the need for formal notice, to interest at the rate of 12% per annum and to a fixed compensation for late payment of 10%, with a minimum of €50. Failure to pay a invoice on time makes all other invoices or commercial paper due and payable regardless of their due date.
3. Until full payment, the goods sold remain the property of the seller regardless of their location and may be repossessed in the event of non-payment. The buyer undertakes not to process goods that have not been paid for.
4. Delivery times confirmed in an order confirmation or quotation from us are indicative only and not binding. Delay arising from our own supplier for any reason constitutes force majeure on the part of the seller.
5. Delivery delays do not entitle the buyer to compensation. The goods travel at the buyer’s risk even if sold free of charge or if transportation is organized by us.
6. Complaints regarding quantity or visible defects must be made in writing within eight days of delivery.
7. Subsequently, delivery is deemed to be in accordance with the contract without the possibility of proof to the contrary.
8. The seller is not liable for any damage to sidewalks, pipes, or other property of third parties when delivering goods if the delivery does not take place on public roads.
9. The buyer is liable for damage to the seller’s equipment and/or the carrier appointed by Van Dijck NV, resulting from delivery to unsuitable terrain.
10. The seller is not liable for defects or color differences occurring in natural stone. The seller is not liable for indirect, incidental, or consequential damages such as business losses resulting from the use of the goods delivered.
11. In the event of dispute, only the courts of Liège are competent; Belgian law applies. These sales conditions take precedence over the customer’s purchasing conditions by operation of law.